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Regarding the puppy of Miss Man-Qing Chen - YouLong Official Announcement
 
After careful researches regarding the details
of the incident, we have come to a conclusion that:
 
2009/Jan/11
Miss Chen purchased a toy poodle (born on 2008/Oct/08)
from YouLong Poodle Breeding Center for NTD$10000.
 

2009/Jan/16
Miss Chen took the puppy to Kaohsiung Jong-Shing Animal Hospital
for health check-up. Doctor Yi-Fu Chang practised a palpation
on the puppy and came to a conclusion that there was possibly a
knee dislocation on the puppy's back right leg. 
Doctor Chang claimed that the problem had not reached
a surgery standard as the puppy was still developing and it was
difficult at this stage to tell whether the knee dislocation was
congenital or caused by human force, further analysis should
take place after the puppy has reached 6 months of age.
 

2009/Jan/20
Miss Chen took the puppy to Tainan Johnson Animal Hospital
for a second check-up and reported the unusual pose she noticed
as the puppy walked to Doctor Sheng-Mao Tu. 
Doctor Tu suggested Miss Chen to wait
for the puppy to reach 6 months of age for further analysis.

 


 

 

Beginning of February, 2009 
 
Miss Chen made a phone call to Teddy Mommy and reflected questions
about the puppy's strange walk pose. Teddy Mommy suggested
Miss Chen to take the puppy to National Pingtung University of Science
and Technology College of Veterinary Medicine for further analysis.
 
Mid-February, 2009 
 
Miss Chen took the puppy to Kaohsiung Jong-Shing Animal Hospital
for another check-up by Doctor Cheng-Yong Kao
(different doctor from the first time).
Doctor Kao claimed that the knee dislocation of the puppy
might be something that happened on a regular basis, 
however as the puppy is still underdeveloped at this
stage it was best to take the puppy to
Veterinary Medicine College for further analysis after a while.

 

 

 


2009/Feb/17
 
Miss Chen took the puppy to National Pingtung University of Science
and Technology College of Veterinary Medicine for a health check-up.
Doctor Jie-Xian Tu concluded that it was still too early to determine
whether the puppy really had a knee dislocation on the back right leg
at this stage, and it was best to wait until the puppy had reached
6 months of age for a full physical analysis.
 
2009/Mar/28
Without prior notice nor any return visits to YouLong Poodle
Breeding Center after the purchase, Miss Chen solely took the puppy
to Elwood Animal Clinic (Taipei Branch) to perform a knee surgery
while the puppy had not yet reached the age the doctors mentioned
above suggested (6 months) and claimed that the total surgery fees
were NTD$120000 and demanded payments from Teddy Mommy.

 

 

 

 
Consequences of taking puppies to private animal hospitals without
signing mutual agreements with YouLong Poodle Breeding Center:

 
Up until today, Miss Man-Qing Chen still has not returned to
YouLong Poodle Breeding Center with her puppy for Teddy Mommy
to examine the current health conditions of the puppy.
Without prior discussions or notices, Miss Chen agreed for
Elwood Animal Clinic (Taipei Branch) to perform a knee surgery
on the puppy under the age of 6 months
(while the puppy was still going through a physical developing stage),
and the puppy ended up having its back right leg divided into two
and re-joined with 8 metal screws and several wooden plates.
The doctor who performed the surgery also admitted that
it was impossible to make solid predictions whether the puppy
will be able to walk normally again in the future after this surgery.
 
 
In addition to Miss Chen's sole decisions to perform knee surgeries
on the puppy, her action of demanding Teddy Mommy to share
half of the total surgery fees (NTD$60000)
with her was completely out of the question.

We had to rejectet Miss Chen's request for the reasons listed above
and we thought it was important for Miss Chen and whoever
copies her actions in the future to take FULL responsibility for
all of their decisions and actions.


 

 

  

 
May we kindly remind all the family memebers of YouLong:
 
We only recognise the analysis reports from
a certain number of veterinary facilities 
 
(including teaching hospitals established by academic institutions).
 
 
Hence number 8 and 9 regulations listed on the
YouLong sales contract:
 
8. 100% full replacement guaranteed if puppies over 180-day old
are found with 
any congenital genetic disease, or primary heart,
lung and kidney diseases 
(doctor certificates required).
Please contact us for more information on 
the veterinary facilities
recognised by Mommy Teddy in your local area.
 
9. Only a certain number of veterinary facilities 
(also the teaching hospitals established by academic institutions) 
 
are recognised by Mommy Teddy based on their high creditability. 
 
 
 
Thus we shall not be responsible if any private veterinary
is involved
 
without Teddy Mommy's agreement. 
 



 

Veterinary Hospitals recognised by
YouLong Poodle Breeding Center (Taiwan Region):
 
The National Taiwan University Veterinary Hospital;
 
National Chung Hsing University College of Veterinary Medicine;
 
National Pingtung University of Science and Technology
College of Veterinary Medicine. 

 

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